Yarra Trams

Infrastructure Accessibility Audit and Analysis

Completion Date

July 2017

The Melbourne Tram Network consists of over 250km of track and nearly 1,700 tram stops making it the world’s largest tram network. As a public transport service the network is covered by the Disability Discrimination Act (DDA), an act of federal parliament which makes it an offence to discriminate on the basis of disability. The Disability Standards for Accessible Public Transport (DSAPT) provides a definitive set of standards to enable public transport operators to comply with the DDA.

Following on from a successful full audit of the Melbourne heavy rail network stations in Melbourne Metro and Regional Victoria for Public Transport Victoria, Sterling was awarded the contract to audit the tram network.

This audit required a combination of intricate knowledge of DSAPT and an ability to manage large volumes of data and field staff. The audit applied to all publicly accessible elements of Yarra Trams Infrastructure including the tram stops and associated infrastructure.

Field data was captured on a bespoke software interface on mobile devices providing Yarra Trams live access to the audit outcome.

Following the audits, Sterling was engaged to compile a field data summary report to detail compliance results against corridors, type of stops and relevant DSAPT Parts. Part of the exercise required to then prepare a priority/investment table to assist Yarra Tram with finalising their Accessibility Action Plan to improve accessibility on their network.